FAQs

Energy 101

What is energy?


Energy is vibration and every living thing has its own unique vibration. As humans our vibration changes by what we focus on. If you’re constantly feeling fearful, worried and doubtful, then your vibration is going to be low. On the other hand, if you are happy in life and self, your vibration will be much higher.




What is energy healing?


Energy healing assists in removing blockages of stagnant energy in the body. These blockages can occur from low vibrational feelings, energy of others, trauma, processed foods, toxins and even as we go throughout our daily life. If trauma or emotions haven’t been processed, they remain suppressed in the body which manifests into both physical and emotional dis-ease. Energy healing works through those layers. Like you eating healthy foods and workout, we like to think of energy healing as preventive medicine. Becka has completed training in reiki, alchemical healing & crystal energy work. She has guided thousands of souls in healing their energy all across the world. Through these various trainings, her own healing journey and working with others, Becka has developed the I AM Energy Healing Method. If you are curious about Energy Healing, check back or follow us on IG @iamenergycollective for the next free monthly Reiki x Chakra Balancing Session!




Why should I cleanse and protect my energy?


Like you cleanse and protect your physical body, you also need to cleanse and protect your energetic body. You know when you’re in a good mood, then you start talking to someone or enter a room and your energy fully changes? That’s because you’re taking on the other people’s energy! Check out our I AM Cleaned & Protected Spray in the Energy Shop + each purchase comes with free access to our Cleansing and Protection training at I AM Energy School)!




What are chakras?


The chakras aren't a new concept and have been strongly rooted Eastern culture for thousands of years. Our body has 7 main chakras, located from the bottom of the spine to the top of the head. These specific points flow with energy. They also regulate organs, body functions, emotions & feelings. Going through daily life and experiences, we obstruct the energy flow to each chakra through our thoughts, feelings and actions. Blockages or imbalances can manifest into physical and emotional ailments including; dis-ease, pain, digestive issues, anxiety, low self-confidence and so much more. Download our FREE 14-Minute Chakra Balancing Meditation Join us on an 8-week journey of Energetic Transformation & Healing at Energy School




What are crystals?


Crystals are natural formed minerals formed in the earth over thousands to millions of years. They are magical tools to increase your energetic awareness and protection. Crystals are energy and each crystal has its own unique vibration. Work with your crystal often to charge them with your energy. Learn how to work with crystals in our Intro To Crystals Workshop at I AM Energy School (get free access with all crystal purchases in the Energy Shop)





Payment & Shipping

How long does it take to ship products from the Energy Shop?


Please allow your purchase to be processed between 2-3 business days with the exclusion of weekends or holidays. In the event we are experiencing a high volume of orders, shipping may be delayed by a few days. In the event there will be a significant delay, we will contact you directly. At this time we are able to ship across Canada and to a select few international countries. Shipping is a flat rate of $14 & free shipping when you spend $100. For orders within Canada shipping times may take between 3-5 business days. For international countries this time may take longer. All orders are shipped via Canada Post from Toronto, Ontario. If you would like to know more about our shipping policy please contact us at hello@iamenergycollective.com.




Can I get a refund or warranty?


We love our products, and we know you will too! If for any reason the product does not come to you the way you hoped, you can email our customer support team at hello@iamenergycollective.com and we can help you! For international countries this time may take longer. All orders are shipped via Canada Post from Toronto, Ontario. If you would like to know more about our shipping policy please contact us at hello@iamenergycollective.com.





Products

Are your crystals ethically sourced?


When you hold a high vibrationally charged crystal, you can feel the difference! ⁣⁣Knowing where your crystals come from is something to care about and is not talked about often enough in this industry. We are a small business who works with Canadian distributors that we continue to build ongoing partnerships with. This is very important to us.⁣⁣ Our distributors work directly with the mines and vendors to create fair working relations with the around the world. This ensures the highest quality and vibration is put out into our planet and each crystal. ⁣⁣Once the stone reaches our distributor, we hand pick each piece to ensure top quality and frequency. Then during the crystal's short stay at our studio, we cleanse the piece with various energy clearing and healing tools. They are stored in an open area to get ongoing attention and are charged with various healing frequencies, hands on energy healing and by the moonlight.⁣